Privacy Policy
This Privacy Policy outlines the data-collection, use, and disclosure procedures for Go Biz Help, LLC's services. By using our Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information described in this Policy.
Information We Collect
Personal Information
When you express interest in our Services or register an account, we collect contact details including your name, company name, address, phone number, and email address. If you make a purchase, we also obtain financial and billing information such as billing name, billing address, and credit card number.
Data, Diagnostic & Login Information
You can create and store business data in our Services, including company description, email IDs, logo, photos, custom emails, user email IDs, and similar information. If you experience a technical error while using the Services, we may request crash reports that contain operating system version, hardware, and browser version. Login information is stored locally on your device in cookies.
Analytics Information
We collect standard information from your web browser (such as browser type and browser language), your Internet Protocol ("IP") address, and the actions you take on Go Biz Help's website.
Geo-Location Information
Go Biz Help does not collect any information regarding your real-time geo-location while using the Services; however, we may do so at some point in the future.
How We Use Your Information
Personal contact information is used to administer our Services and provide you with updates and product announcements. Billing information is processed through Stripe and is not stored on our servers. Data and diagnostic information helps us administer and improve the Services. Analytics information is used to monitor usage for the Services' technical administration and to increase functionality and user-friendliness.
We also use information we collect to:
- Develop and deliver the Services
- Process transactions and handle billing
- Provide customer service and support
- Improve our products and marketing
Information Sharing
Third-Party Applications
You may voluntarily link your data to third-party services such as Facebook, Twitter, and LinkedIn. Go Biz Help cannot be held responsible or liable for the linking of a user's data to such third-party sites.
Marketing and Publicity
You agree to permit Go Biz Help to identify you as a customer and to use your name and/or logo on Go Biz Help's website and in marketing materials.
Sale of Personal Information
Go Biz Help does not sell, rent, or trade your private information to any third parties in any way.
Service Providers
We use trusted third-party companies and individuals to help us provide, analyze, and improve the Services — including data storage and payment processing. These providers operate under contract and assist with business operations such as payment and order processing, fraud investigation, and bill collection.
Legal Disclosures
Go Biz Help discloses information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver, or other comparable legal process.
Co-Branded Services
When you sign up for Services through a partner website, Go Biz Help shares your name, email address, and physical address with the co-branded partner.
Business Transitions
If Go Biz Help is acquired by or merged with another company, the successor company would have access to the information maintained by Go Biz Help, including customer account information.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you the Services. When an account is deleted, we remove your data from our production servers, though backup copies may persist temporarily before being overwritten.
Policy Changes
We reserve the right to modify this Privacy Policy at any time. When we do, we will notify you via email and by posting an update on this website. Continued use of the Services after an update constitutes acceptance of the revised Policy.
GDPR Compliance
For residents of the European Union, personal data shall be processed lawfully, fairly, and in a transparent manner. You have the right to request from Go Biz Help access to and rectification or erasure of your personal data, as well as the right to restriction of processing, the right to object to processing, and the right to data portability.
CCPA Rights
Effective January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents to obtain certain information collected by the business about them. California residents can request access to, restriction of, or deletion of their personal information through our website.
Community Services
If you post in community areas of the Services, please be aware that any information you provide there may be read, collected, and used by others who access them. Posts may persist after account cancellation.
Contact Us
Questions about this Privacy Policy should be directed to:
Go Biz Help, LLC.
Attn: Privacy Officer
6170 Pilgrimage Rd
Colorado Springs, Colorado